| Steps |
Solution |
Applications |
| 1.
Organize |
Knowledge Management |
|
|
 |
Empower
the workforce with right knowledge
for maximizing productivity
|
|
- Stucture the knowledge base,
build employee profile, setup
organization chart and map them
to right security privileges
- Capture and classify content
(documents, video, audio, notes
& glossary) for navigating
to right knowledge without having
to search
- Deliver right information to
right people at the right time
using knowledge-base driven communication
and track using info audit trail
|
- Corporate communication
- Information change mgmt &
compliance tracking
- Employee, partner & customer
self-service
- Continuous self-learning
- Lessons Learned
- Document Management
|
|
Learn
More... |
|
| 2.
Interact |
Smart
Collaboration |
|
|
 |
Unlock
the collective potential through workforce
collaboration
|
|
- Create connected workplace to
empower the team to work at their
collective potential
- Network with people across the
organization using social networking
(enterprise 2.0)
- Interact with experts and others
in the network to exchange knowledge,
harness the collective intelligence
and enhance responsiveness
|
- Collaborative research
- Team management
- Partner & customer interaction
- Proposal management
- One-to-one or one-to-many interaction
|
|
Learn
More... |
|
| 3.
Think |
Enterprise
Innovation |
|
|
 |
Democratize
innovation at work to bring continuous
improvement
|
|
- Link people across the organization
and remove all roadblocks affecting
the idea flow
- Capture, discuss and rate the
ideas & opinions to take right
decision on time for continuous
improvement
- Turn ideas into meaningful innovation
through planned activity management
|
- Team brainstorming
- Problem solving
- Product idea management
- Thinking-driven task management
- Research
|
|
Learn
More... |
|
| 4.
Learn |
Talent
Management |
|
|
 |
Manage talent &
accelerate learning for high-performance
|
|
- Allow individuals to take control
of their career, talent, assess
the skills gap and align the gap
to personalized learning road
map
- Empower the managers to scientifically
manage and monitor the team progress
& gaps
- Organize learning programs to
deliver right learning to right
people at the right time for improving
the self-sufficiency level
|
- Corporate university
- Next generation HR
- Smart recruitment & talent
development
- Training management
- Online learning
- Partner & customer development
|
|
Learn
More... |
|
| 5.
Perform |
Process
Optimization |
|
|
 |
Manage
work effectively to eliminate all the
inefficiencies |
|
- Manage tasks including learning
activities using an integrated
activity planner
- Systematically connect various
business functions through converged
best practices for facilitating
non-linear growth
- Empower HR and team managers
to manage career plan & team
in line with the goals
- Drive smart management of projects
and customer support by perfectly
aligning knowledge, people and
activities
|
- Career management
- Smart project management
- Product management
- Workforce scheduling
- Helpdesk
- Customer directory
|
|
Learn
More... |
|
| 6.
Measure |
Change
Management |
|
|
 |
Monitor
the progress of change and take timely
decision |
|
- Monitor the content contribution
and usage to ensure quality knowledge
base
- Gain visibility into progress,
issues & gaps through personal,
team & executive dashboards
to take timely & informed
decisions
- Discover the organizational
talent gap for effective recruitment
and talent development
|
- Performance management
- Initiative management
- Organizational health-check
- Executive reporting
- Self-management
|
|
Learn
More... |
|
|
