This high-value Knowledge Management Consultancy service transforms organizations into learning organizations.

1. Organizational Learning and Knowledge Management
2. Personal Knowledge Management, competency management, self-learning and self-management
3. Community Knowledge Management and team-building
4. Information and knowledge base architect and taxonomy building
5. Library Management and Science and eLibrary
6. Documents and Records Management

1. Discovering or identifying the pain areas and the performance
2. Driving KM strategy to nurture collective intelligence
3. Architecting the right KM system to enable KM
4. Nurturing KM champions, developing Knowledge Managers and Learning Manager and making them self-sufficient on KM
5. Facilitating organizational culture necessary to nurture sharing minds
6. Facilitating change management to help people embrace KM
7. Aligning knowledge including people and action to business
8. Making KM an integral part of all the business functions to empower the workforce
9. Managing, monitoring and measuring the value of KM for ensuring continuous support from top management
10. Helping organizations to dramatically increase the performance and become competitive

• Conduct interview with various business leaders to find out their key vision, goals, objectives, activities, skill/talent needs and pain points.
• After understanding their needs, will get into the details of their strengths, weaknesses, KM system they use, best practices they follow and so on.
• Request the customer to submit the assessment questionnaires to easily assess their current environment and needs.
• Observe the organization's culture with respect to sharing and managing collective knowledge.
• Summarize our findings or observations and recommendations.

Click here to learn more about this discovery phase.

After a detailed study and assessment, we will work with our customers to formulate KM strategy and implementation roadmap that will include:

• KM project plan and team building
• Formulation of KM Strategy
• Action items with measurable goals connected to Key Performance Indicators (KPIs)
• Quality or process standards to be followed
• Training they need and why they need
• Priorities and schedules

This is the most important part of this service. Without changing, we will remain where we are. It also means that the organizations will go behind time as their competitors overtake them. This covers the following:

• How people collaborate now and how they need to collaborate in the future?
• What they need to do to follow the new model?
• How to measure the change and its success?
• How to manage change systematically (natural process of change)? - The painless and effective adoption.
• Facilitators of positive change including performance based rewards management

The workshop will include:

• Facilitating KM Culture
• Gaining insights into KM Processes and Systems
• Project KM, Product KM, Support KM and so on
• Identifying and understanding the best practices necessary to nurture collective knowledge
• Change management
• Measuring the success of KM

We can help manage the entire KM environment. Hosting involves:

• Managing KM initiatives in line with the business needs
• Administering the knowledge systems
• Monitoring collaborative activities and report on the effectiveness.
• Deploying and managing Lpcube KM and Knowledge Platform.
• Expanding the system based on needs.