| What? |
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| 1. What key Areas does GreatWork! cater to?
What are the key Business challenges that GreatWork! addresses? |
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| GreatWork! is a complete end-to-end and
highly integrated solution available through a Software-as-a-Service
(SaaS) model to change the way workforce think, learn and perform
towards building a smart workplace. Following are the business
challenges and our solutions to address them: |
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| SNO |
Pain Points |
Solution |
| 1 |
Info overload & outdated communication
model lead to time-consuming search |
Knowledge Management to organize knowledge for timely
delivery of right knowledge to right people at right
time
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| 2 |
Duplication of work and absense of
systematic teamwork |
Smart Collaboration for driving interaction to harness
collective intelligence and to work at the collective
best
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| 3 |
Lack of free flow of ideas blocks
innovation in day-to-day work
Slow, high cost & non-scalable learning |
Enterprise Innovation for thinking in team to manage
collective ideas and democratize innovation at work
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| 4 |
Low management bandwith to effectively
manage talent & task |
Talent Management for learning perfectly in line with
the talent plan
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| 5 |
Disintegrated business functions leading
to project failures, slow response and long sales cycle |
Process Optimization for performing at optimal level
by systematically managing all business functions and
activities
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| 6 |
Low visibility into competency, performance
and gaps |
Change Management for measuring and
monitoring the progress of change in line with the performance
indicators and driving change |
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| Why? |
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| 2. Why is workplace transformation and knowledge
management necessary in today's business? |
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Organizations in this 21st century struggle with outdated
technologies, concepts and practices. This do not support
non-linear growth as organizations become bigger and bigger.
Most practices such as knowledge management, project management,
talent management, learning management, customer support management,
quality management and so on are designed with the point solution
approach in mind. It is hard to use these practices standalone.
Hence an end-to-end approach to change the way workforce think,
learn, perform and monitor the outcome and to change the way
one manage themselve is vital to scale up and drive business
growth.
As competition increases across the globe, it become important
to eliminate all the inefficiency at work using a holistic
solution and to bring new ways of doing things. It will help
differentiate and deliver excellence.
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| 3. Why a pre-integrated solution is right
for you instead of point solutions? |
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| The pre-integrated solution is archited
to naturally connect various functions, department, learning
and activities across the boundaries. Point solutions is more
expensive but do not deliver the desired value as it is complicated
to use dis-integrated systems & practices. This tightly
integrated solution will be easy to use and will bring high
value. Click here
to know more. |
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| 4. Why is structured pro-active learning
better than training? |
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The traditional training designed for the industry era is
not a scalable model. Complete learning is required to make
the people self-sufficient. Complete learning includes reactive,
proactive, self, collaborative, thinking-driven, organizational,
traditional learning approaches. Proactive self-learning platform
empowers the individuals to take care of the career, objectives
and learning in line with the skills gap. This drives continuous
learning through a personalized learning roadmap and dramatically
shorten the learninig curve while augmenting knowledge acquisition.
While organizations continue to push training programs to
people, they need to focus more on the proactive self-learning
towards building a learning organization. There is a big shift
happening to empower the workforce using pull-based and self-learning
instead of pushing learning programs from the top.
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| 5. What are the key benefits of GreatWork? |
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Following are the key benefits:
- Establish a smart workplace to connect intelligence &
systematically perform in all business functions
Create a learning ecosystem to drive continuous, accelerated
& meaningful learning & innovation
- Build high performance workforce to deliver an orbit shift
performance for organizational excellence
- Help managers and leaders to scientifically manage and
maximize the human capital to systematically drive the workforce
towards desired business outcome
Benefits in Detail:
GreatWork! On Demand Basic:
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Bring enterprise knowledge at the fingertips
and dramatically bring down the search time
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Create employee, partner and customer
connect to facilitate effective and fool-proof internal
& external communication
- Facilitate effective interaction to harness the collective
intelligence
- Drive perfect and scalable learning to significantly shorten
the learning curve while maximizing knowledge acquisition
- Empower the middle management to build high performance
team through smart & scientific managment
GreatWork! On Demand Advanced:
- Perform at the collective best through embracing inter-connected
best practices and optimized processes through smartly managing
projects, support and activities and aligning the right
talent
- Manage human capital, skills inventory, smart recruitment
and integrated talent & learning development to build
a high performance team and bring highest level of profitability
possible
- Think in team to drive the flow of ideas across the organization
and at all levels to democratize innovation and make continuous
improvement is an integral part of day-to-day work
- Measure and monitor the enterprise progress and gaps and
help top management take the right decisions on time
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| For Who? |
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| 6. Who should be using GreatWork! On Demand? |
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| It is ideal for Small & Medium Businesses.
However, we provide this option for large enterprise customers
as well. |
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| How? |
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| 7. How is GreatWork! On demand model different
from the On Premise model? How does using the On demand option
reduce my costs? |
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In the On premise model customers have to invest in getting
the product license, hardware & software infrastructure
and application management. There will be AMC for continuous
support and free upgrades. It takes more time to setup and
more people to manage.
In the case On Demand, the comprehensive functionalities
of GreatWork! are pre-installed and you can start using them
within a day or two. There is no need for any capital budget.
Customers need to pay for the monthly use without worrying
about the application & infrastructure management hassles.
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| 8. How can I use GreatWork! On Demand from
my desktop? Do I need to install any specific software? |
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| It requires just the browsers with the
standard plug-in such as flash player, document viewer, video
player etc.,. No need to install any specific software at the
client side. |
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| 9. What is the Technology platform used? |
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This is a complete web-based solution and it is developed
using standard technologies such as Java, JSP, HTML, XML,
JDBC and so on. This is independent of technology platforms.
So this highly portable application can run on Open Source
(Linux, Tomcat, MySQL), Microsoft, Sun, Oracle and other Unix-Based
platforms. As for as the database platform is concerned, we
support all popular RDBMS such as Oracle, MySQL, MS SQL Server
and so on.
This provides high level of flexibility for the customers
to decide and leverage the platform they have already invested
in.
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| 10. How can I be assured of my Data Security?
How reliable is the Communication backbone? |
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| We host this solution in the worldclass
and highly popular data center with high level of expertise.
They ensure data safety and recovery. We have authentication
and tracking mechanism to ensure secured access. |
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| 11. How do you support GreatWork! On demand
customers? Can the customers take their data once they terminate
the contract? |
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We provide 24X7 support. Customers need to report their issues
through a Customer Support system. Then, based on the criticality
and complexity of the issue we will respond.
Yes, we will provide export option to get the data entered
by you. For example, the user profile, documents, blogs and
so on will be provided to you in the XML format. The system
generated data that are useful only when the GreatWork! is
used will not be exported.
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| 12. How do I signup for GreatWork! On Demand?
Do customers need to sign a long-term contract? |
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| You can go to Plan
and Pricing, choose your plan and sign up. We need
only six month commitment. |
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| What More? |
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| 13. How is different from standard project
management software available on demand? |
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Standard or traditional project management software focus
more on task & time management. It has very little to
do with other inter-related functions and best practices.
GreatWork! project management is pre-integrated with the
following:
- Knowledge management for building subject and project
specific knowledge base for easy reuse
- Talent management for building high performance project
teams and align skills gap to personalized learning roadmap
- Smart collaboration for naturally harnessing the collective
intelligence of the project teams
- Change management and innovation management for continuous
improvement & progress
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| 14. How is different from standard talent
management software available on demand? |
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Traditional talent management is a top down approach and
it is mostly used at the middle-management level. The way
it is designed and management, it does not help individuals
during the day-to-day work.
GreatWork! talent management functions facilitates self-management
and empowers individuals take control of their career, learning
and progress to suite the needs of the 21st century knowledge
workers. GreatWork! Talent Management is a paradigm shift.
It helps managers to scientifically manage and gain visibility
and align this to activity, support and project management
functions.
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| 15. How is GreatWork! different from the
knowledge management and collaboration platform? |
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Unlike the traditional Knowledge Management and Collaboration
platforms, GreatWork! is not a standalone point solutions.
It blends very well with the business functions and day-to-day
activities.
Traditional KM solution focus more on content repository
and search. In addition to searching, GreatWork! supports
navigation to get to the right knowledge in a structured manner.
The way we organize the knowledge base for easy access and
communication is one of the unique value addition.
Standard collaboration platforms supports basis conversation
approach. GreatWork! includes many collaboration options and
it is integrated with the innovative KM functions as well.
We have integrated knowledge search and navigation with the
social networking model of GreatWork. More than collaborative
learning, GreatWork! supports experts connect, team building
and collective working as well.
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