| SNO |
Smart Step |
Solution |
Applications |
|
|
|
|
| 1 |
 |
Empower the workforce with
right knowledge to maximize productivity |
|
| |
-
Stucture the knowledge base, build
employee profile, setup organization chart and map
them to right security privileges
-
Capture and classify content (documents,
video, audio, notes & glossary) for navigating
and finding knowledge without having to search
-
Deliver right information to right
people at the right time using knowledge-base driven
approach and track them using info audit trail
|
- Corporate communication with compliance tracking
- Information change management
- Employee, partner & customer self-service
- Continuous self-learning
- Knowledge Management
- Document Management
- Knowledge base creation for all business functions
|
| |
| 2 |
 |
Unlock the collective potential
through workforce collaboration |
|
| |
- Create the connected workplace to engage the workforce,
capture opinions & knowledge and empower them
to work at their collective potential
- Network with people across the organization using
the social networking (enterprise 2.0) model
- Interact with experts and others in the network
to exchange knowledge and harness the collective knowledge
for enhancing responsiveness
|
- Collaborative research & development
- Task based team management
- Partner & customer interaction
- Collective proposal management
- One-to-one or one-to-many experts communication
|
| |
| 3 |
 |
Democratize innovation
at work to bring continuous improvement |
|
| |
- Link people across the organization and remove all
the roadblocks affecting the flow of ideas
- Capture, discuss and rate the ideas to take right
decision on time towards continuous progress
- Turn ideas into meaningful innovation through planned
activity management leading to business growth and
customer satisfaction
|
- Team brainstorming
- Product idea management
- Thinking-driven task management
- Innovation management
|
| |
| 4 |
 |
Manage talent & accelerate learning
for building high-performance workforce |
|
| |
- Allow individuals to take control of their career,
talent, assess the skills gap and align the gap to
personalized learning road map
- Empower the managers to scientifically manage and
monitor the progress & gaps in the team performance
- Organize learning programs to deliver right learning
to right people at the right time for improving the
self-sufficiency level
|
- Corporate university
- Next generation HR management
- Smart recruitment & talent development
- Systematic training management
- Partner & customer development
|
| |
| 5 |
 |
Manage work effectively to eliminate
all the inefficiencies across functions |
|
| |
- Systematically connect the various business functions
through inter-related best practices for facilitating
non-linear growth
- Empower HR and team managers to effectively manage
the career plan, team & tasks in line with the
business objectives
- Drive smart management of projects and customer
support by perfectly aligning knowledge, people and
activities towards the desired outcome
|
- Career management
- Smart project management
- Collaborative product management
- Workforce scheduling & management
- Effective customer support helpdesk
- Customer directory
|
| |
| 6 |
 |
Monitor the progress of
change and take timely decision |
|
| |
- Monitor the content contribution and usage (year,
month & week wise) to ensure quality knowledge
base
- Gain visibility into progress, issues & gaps
through personal, team & executive dashboards
to take timely & informed decisions
- Discover the organizational talent gap and drive
recruitment and talent development in line with the
gap
|
- Employee performance management
- Metrics driven management
- New initiative management
- Organizational health-check
- Executive reporting (productivity, progress &
profitability)
- Self-management
|
|
|
