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| TrueKM™ Services - Product Training |
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| Overview |
| This service
helps effectively use our systems.
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Product
Training
- Basic Concepts of KM and
Knowledge Base
- Functionality briefing
- Usability and UI navigation
- Effective usage
- Knowledge view and capture
- Administration
Note:
- Online help is included
for reference during the
ongoing usage of the system
- Training on Knowledge
Management is covered as
part of
KM Workshop.
- Customers should provide
all the resources and facilities
necessary to train the end
users
- Cost are based on the
number of training sessions
- Each session can have
upto 15 people
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| Time
Frame |
| SNO |
Training |
Duration
(Days) |
| 1 |
Knowledge
Base: Overview
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1 |
| 2 |
Using
Lpcube knowledGenie
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1 |
| 3 |
Building
the Knowledge Base and
managing the Communication
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2 |
| 4 |
Administration
of the KM System
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2 |
| 5 |
wiseNterprise
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Depends
on the modules |
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Note:
- These training sessions
are delivered by our
experts
- Please note that
this is only a minimum
duration. The duration
could vary based on
the type of product
and the number of
modules purchased.
- Each training session
can have maximum of
15 people. This session
includes hands-on.
- Train-the-trainer
option is also available.
- All the facilities
should be provided
by the customers.
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| Who
should attend? |
- User training for end-users
to efficiently access the
knowledge base to get the
relevant information at
the right time
- Content management training
provided to content managers
for effective knowledge
organization and communication
- Administration training
and hand-holding provided
to system and process administrators
for management of the knowledge
system
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| Why
Product Training? |
- To gain insights into
effectively leveraging the
Lpcube KM systems. Effective
usage of the system includes
knowledge capture, navigation,
quick knowledge access,
features & functionalities,
personalization and so on.
- To gain knowledge on how
to configure the systems,
manage login, enable or
disable login, privileges,
team setup and so on
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| Lpcube
KM - Workshops |
- TrueKM
- Intelligent Project
- Intelligent Product
- Intelligent Support
- MPower
- 7th Sense
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| True
Intellect |
Lpcube True Intellect is the
KM consulting methodology designed
in with the Lpcube KM Maturity
Model (KMMM). The stages of
true intellect:
- Connect
- Exchange
- Think
- Learn
- Perform
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| Click
here
to learn more |
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