| Lpcube GreatWork (Smart KLM) & TrueKM
can be applied in every business processes
or functions irrespective of the industries.
TrueKM Knowledge Systems not
only enrich these business functions
individually but also connect these
functions through knowledge practices
for transforming the organization. |
|
|
| Operations |
| |
|
Operation management is the backbone
of any organizations.Lpcube GreatWork
helps smartly manage the operation
through:
- Knowledge base driven Internal
communication
- Collaborative approach for managing
shared vision and driving right
strategy
- Formulation and management of
the implementation plan and strategy
- Expectation management through
Key Performance Indicators (KPIs)
|
|
|
| HRD |
| |
|
The HRD function should address
the knowledge workers differently.
Lpcube GreatWork helps in
:
- Human Competency Management
- Workforce lifecycle management
including scalable recruitment
and training plan
- Skills inventory or resource
planning
- Collaborative performance management
to contributions
- Scientifically discovering and
managing talent level of individuals
- Accelerated talent development
in line with the career plan
|
 |
| Learning |
| |
|
Lpcube GreatWork plays
a vital role in Personal learning,
Organizational learning and competency
development. It helps:
- Drive continuous learning and
reward for self-learning
- Deliver learning programs using
scalable learning platform
- Deliver personalized and need-based
learning based on competency mapping
- Track learning activities and
productivity
- Naturally connect learners,
learning programs and learning
resources
|
 |
| Research |
| |
|
There is no R&D without timely
innovation and systematic approach.
Lpcube GreatWork helps:
-
Systematically
plan and manage of collective
ideas, insights, wisdoms and
experiences for true innovation
-
Scientific management
of knowledge involved in projects,
tasks or development activities
- Provide better visibility into
research goals and roadmap
- Facilitate collaborative learning
by connecting researchers across
boundaries
|
 |
| Project Management |
| |
|
Project management
is about properly managing the knowledge
and other resources, planning and
executing to meet or exceed the
expectations. Lpcube GreatWork
helps:
-
Build team and
drive complete coordination
to complete the project on time
and on budget
-
Connect project
needs to individual skills profile
and skills gap to learning plan
-
Manage project
knowledge base including the
lessons learned to effectively
share the experience
-
Manage reviews,
mistakes and improvements to
address the gap areas
-
Empower the
project team through collaborative
systems to manage meetings,
discussions and project activities
|
 |
| Product Management |
| |
|
Product management is about making
sure the product is unique &
valuable and is in line with the
market needs. Lpcube GreatWork
helps:
-
Manage the
product knowledge life-cycle
including ideas, features and
so on
-
Maxime creativity
and increase the ability to
dream in line with market needs
-
Manage customers'
and market needs and responding
to the needs faster and better
-
Gain competitive
edge by increasing learning
potential and gaining better
access to common knowledge
-
Effectively
interact with the R&D, marketing,
sales, training & support
-
Increase product
awareness, brand value and adoption
while keeping the cost low
|
 |
| Marketing |
| |
|
The marketing and sales team should
be highly knowledgeable and responsive.
In today's situation, sales is primarily
"consultative". Lpcube
GreatWork helps:
-
Gain competitive
intelligence through collective
market research
-
Build and manage
marketing encyclopedia
-
Organize marketing
events and seminars to increase
awareness
-
Collaborate
with sales and R&D team
-
Understand customer
needs and pain areas for mapping
the solution to their needs
-
Educate customers,
creating awareness and making
partners self-sufficient
|
 |
| Support |
| |
|
Support is about keeping
the customers happy by responding
to customers' questions and problems
on time. Lpcube GreatWork
helps:
- Manage problems & solutions
and questions & answers
using a centralized knowledge
base
- Educating customers on the
key aspects of the solutions
- Proactive problem management
- Empower customers with self-service
systems
- Manage customer reviews and
satisfaction
|
 |
| Quality |
| |
|
The quality drive is essential
to make the solution stable and
perfect. Lpcube GreatWork
helps:
- Set quality standards, document
and communicate to the people
involved
- Identify and managing the task
force for quality management
- Drive quality initiatives
- Manage a knowledge bank on quality
management techniques, tips and
procedures
- Manage or monitor various stages
such as reviewing, rating and
recommending
|