|
|
|
|
| People |
- Leaders should make the people
feel that KM system will enhance
and support them but it can never
replace knowledge workers.
- People should feel that continuous
learning and innovation is key
for organization's success as
well as for its basic survival.
- Personal mastery is necessary
to ensure that the collective
knowledge is highly valuable.
Both thinking and development
is the responsibility of the talented
people.
- Making the people great learners,
thinkers and performers is essential.
It can be done by teaching them
about the various KM processes
and explaining the secrets of
unlocking their true intellect.
- Encouraging and rewarding knowledge
workers and seekers for their
contribution and utilization of
the knowledge maximize the knowledge
capital.
- Creating awareness on the importance
of team-work. Disciplined execution
managed systematicaly is the only
option for meeting the highest
expectations.
|
| Culture |
- Driving collaborative culture
that maximizes the collective
potential is essential for true
knowledge creation.
- People should feel that "sharing
knowledge" will improve the
knowledge level but it can never
take away the knowledge from them.
- Leaders should drive KM and
help leverage the interactive
system to ensure that the "knowledge
exchange" model is highly
successful.
- Learning and innovation culture
help maintain the competitive
position. We should develop the
KM habit or discipline.
|
| Processes |
- The best practices should be
managed and translated into a
set of processes. The processes
and culture should reach our subconscious
mind.
- The KM system should address
the bigger picture and help people
start small and reach the bigger
picture comfortably.
- Related KM processes should
be interconnected. Organization
is a living system and it should
not be broken into pieces.
- The processes should be comprehensive
and must go through continuous
changes. Narrow systems only give
marginal benefits.
- Ensure that the system is valuable
and easily adaptable. People should
not find it difficult to follow
the consistent model.
|
| Products (Technology) |
- The system should be an integral
part of the organization and the
people. The system thinking should
drive the KM culture and bring
consistency to some extent.
- It must help people adopt the
KM processes without pain. Sophisticated
technology based solution is necessary
to drive the processes in knowledge
enterprises.
- All the system should be connected
to ensure maximum gain. Disconnected
system creates more damages.
- Some of the best practices should
be embedded in KM systems to help
people follow the successful practices
and embrace it unconsciously.
|
| Effective KM |
- It is an integrated model connecting
all the above. Holistic view is
necessary rather than debating
about which is most important.
- Ensure that there is a linkage
among the people, processes, culture
and technology.
- Success is certain when the
role of people, processes, culture
and technology is "clearly"
understood and the balance is
maintained.
- Measuring the value of knowledge
and ensuring that it is in line
with the business objectives is
critical.
|
| |
|
|
|
|
| Effective
KM |
 |
|
|
Effective Knowledge Management (KM)
brings harmony in cross-functional
organizations to maximize their collective
potential through collaborative efforts. |
|
|
|
| |
| |
|
| Facts
or Wisdoms |
|
|
|
|
Performance
driven culture drives growth. |
|
|
Learning
is a continuous journey. |
|
|
Sharing
what we know brings mutual benefits.
|
|
|
Think
Win-Win and follow the "give-and-take"
policy to succeed in this knowledge
era. |
|
|
KM
that is linked to business goal leads
to success. |
|
|
| |
|
| KM
Benefits |
|
|
|
|
Knowledge
Management drives learning and Innovation. |
|
|
It
improves execution to drive quality.
|
|
|
It
maximizes productivity and profitability. |
|
|
Gives
competitive edge necessary to succeed,
sustain and scale |
|
|
| |
|
|
