Repeatability saves lots of time and money for the organizations. What is important is that only the best practices, policies and processes should be repeated for generating higher value. It also ensures that the system is consistent.

For maximizing, the processes or the best practices should be managed systematically. Following knowledge systems are the key to achieve success in this level:

• Best Practices Management
• Requirements Management
• Project Knowledge Management
• Product Knowledge Management

To facilitate documentation or content creation, collaboration system and culture should be introduced. Learning is the key as people need to understand what they need to do and act quickly. The following knowledge systems will help address this level.

• Workflow or Knowledge Flow Manager (Process Design)
• Document / Content Management
• Collaboration Management
• Learning Management
• Performance and Progress Management

Every system should be properly monitored and managed to ensure that it brings value to the organization and it is very much in sync with the business objectives set by the organization, team, and individuals. Measurable goals should be set and it should be reported to better understand its progress. Following systems help achieve this:

• Performance and Progress Management
• Review Management
• Product Knowledge Management

It requires continuous innovation and adoption to emerging technologies and evolving processes. Focusing on thinking and idea management is essential to ensure that this phase is successful. Following are the key knowledge systems required in this level:

• Change Management
• Problem Management