Requirement analysis, features management, change management and continuous learning add to the complexities. Knowledge base must be neatly organized based on knowledge areas, type, knowledge functions and competency level for quick access to relevant knowledge. Bug, changes, enhancements and so on must be tracked and managed to enrich the product software management processes.

The true potential of the workforce cannot be unearthed without having the collective, complete and connected knowledge base.

If finding the right knowledge at the right time is difficult, then there will be so much of "unproductive" tasks in the form of knowledge search and repetition of mistakes. It will drain the energy level of the people involved and will impose a huge cost on the organization.

Software team is highly dynamic and changing all the time. This high knowledge attrition can lead to poor performance, quality and slow innovation. In this case, transition will be slow and learning cost and time will be very high.

Even when people move on within the company, the knowledge can become useless as they may have new roles, priorities and so on. They may end up learning new things all over again and their old knowledge dies. When people leave or retire, their wisdom goes away.

When there is no knowledge sharing, people end up spending valuable time and effort to understand and respond to even trivial issues,. This will not only drain organizations' energy but also hinders their growth. The widening knowledge gap will force the customers away.

KM is comprehensive and hence a holistic approach must be embraced in addition to focusing on quick wins initially. Without the right approach and systems, it is almost impossible to gain the true benefits of KM.

Poor knowledge network and ineffective systems are worse than not having one. Good KM consultant is a must to gain insights into the needs and pain points of organizations and to suggest the best solution without any bias. The recommendation of the consultants must be in line with tangible methodologies, systems and products.

We in Lpcube, have KM experts, KM consulting services and highly comprehensive, flexible and innovative KM systems. We can create unique KM solutions quickly to address the unique needs of our customers.

To learn more, write to truekm@lpcube.com and visit the relevant pages in this site.