Empower the workforce with collective intelligence to make them smarter and productive
 
Lpcube TrueKM - Product Features
 

Knowledge Base

 
Manage user profile and priviledge for secured delivery of knowledge  
Find right knowledge
without having to search
and save time and money
  • Setup user profile (login account, job title, experience, education etc.,) and allow individuals to manage their own detailed profile using the My Account section
  • Setup priviledges such as contributor, knowledge seeker, department administrator & complete system administrator and assign the priviledge based on the job title
 
Organize knowledge to find right knowledge without searching  
  • Build organizational taxonomy and map team leader and subject matter expertise (SMEs) to knowledge categories for secured access for the team leaders & members
  • Capture, classify (category, type, keywords, level etc.,) and link related information sources for accessing all the right information without having to search
  • Support complete content lifecycle including planning, setting key performance indicators (KPIs) for contribution, capturing, encrypting, locking, accessing, validating, editing, rating, discarding or archiving and communicating to all the relevant people about the changes
  • Organize business function specific knowledge base such as sales & marketing encyclopedia, HR knowledge base etc., to help the people perform smarter
 
Build and connect content repository for easy access    
  • Complete document management, video & audio library and image gallary with single, multi & bulk upload options and convert documents to flash/pdf to embed the content for easy view without having to install office productivity tools in the client systems
  • Knowledge Note (kNote) to capture lessons learned, FAQ, procedures, guidelines, issues & solutions, articles and so on with WYSWYG editor and glossary management with quick lookup
   
Manage the content lifecycle, track and monitor the access & usage    
  • Information audit trail to keep track of the entire communication lifecycle and drive fool-proof communication from dissemination to access and monitor the status of access by each recipients
   
Build personal knowledge repository and selectly share with others    
  • Define personal goal and map to knowledge areas and knowledge categories and link to learning navigator for personalized & proactive learning
  • Capture content, manage draft and publish or keep it in personal repository with an option to publish and share with others at any point in time
   
Navigate to right knowledge and find relevant knowledge without having to search    
  • Easily navigate through the centralized knowledge base to quickly look at all types of information (from documents, videos to micro blogs) based on the need and without having to search
  • Set the context (currently selected category, level, type etc.,), access favourite content organized based on the usage and navigate to all related information for a complete self-learning
  • Search specific content type or across the knowledge base based on category, keywords, skills level, summary and so on to support the adhoc knowledge needs and reactive learning
   
Provide easy access to the knowledge system through user-friendly knowledge portal    
  • Consolidated, personalized and secured view (with an user-defined theme color) of all the latest, relevant and related information & interactions
   

Smart Collaboration

 
Link people through learning community and drive easy collaboration  
Smartly interact & scientifically manage to unlock the true potential of your team
  • Setup community of practice for learning, project team, task group, alumni & experts connect, manage memberships, drive & moderate the discussions
  • Connect people based on common interest, expertise and knowledge areas and locate people using simple and advanced search criteria
 
Help find people and view complete profile of the employees through yellow page  
  • Easy to view people directory, drill down to individuals to view their detailed profile and look at all their contributions to the knowledge base & discussion forums
 
Build organization chart to smartly manage team, communication and performance    
  • Build organization chart by easily defining the subject matter expertise, hierarchy (manager & sub-ordinate relationship) and manage the changes (add, move, change or replace manager, disable) to keep the org chart up-to-date
   
Deliver right knowledge to right people on time thorugh smart knowledge base driven communication    
  • Communicate to right people through centralized knowledge base driven messaging (instead of outdated technologies such as email) and help individuals follow all the new information & changes using the message dashboard or from the email client (optional)
  • Manage and deliver announcements to inform the workforce about various events & activities with an option to activate and deactive announcements and display the high priority announcements
   
Facilitate effective collaboration and help harness collective experience through social networking    
  • Enterprise 2.0 & Web 2.0 based approach to setup My Network, interact, rate the content, comment and look at the knowledge base based on the recommendation of the people in the network
  • Create blog post and micro blog posts for a particular category and share the lessons learned across the organization and integrate with external sources to access twitter & wordpress blog based on the keyword library (tag cloud)
   
Capture the opinion and thoughts of people to facilitate decision making    
  • Quickly create, publish and poll to capture the view points of the people in the team & organization to identify issues and facilitate faster decision making