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Product Knowledge System |
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This
is a Product Knowledge Management
System (Product KM) for accelerating
product innovation and enriching
the product lifecycle management.
Product KM helps address the
following challenges: |
| | | Challenges |
| | - Poor
access to product knowledge due to knowledge silos and ineffectively organized
knowledge network
- Slow and poor response to customer issues due to lack
of reusability
- Lack of system thinking in continuous product innovation
and change management necessary to address shortening product life
- Slow learning and managing
complexities associated
with the products
- Poor coordination among
the product management,
product development, business
development and support
teams
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| Key
Features | | | Product
Knowledge Bank | |
- Effective and quick access to collective
knowledge associated with the products
- Product catalogue and features
management
- Product dependency management
- Product adoption and
review management
- Product design and development related digital document
library
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| Benefits | |
| | Empowers
the product team | |
| Drives product innovation |
| | Provides
competitive edge | |
| Enriches product learning |
| | Maximize
intellectual capital | | | |
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| | Software
Knowledge Base |
Click here
to learn more about institutionalizing KM in Software Development Lifecycle. |
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