This Quality Knowledge Management System (Quality KM) helps manage the quality assurance process effectively. It helps improve quality, make people effective and reduce defects in the products and services.

Focus area:

1. People: Quality Managers or Leaders, Test Engineers, People who are preparing the test cases.
2. Process: Quality or testing process, check list, metrics and knowledge base on testing methodology
3. Platform: Quality management, testing schedule, tracking and reporting system

• Accelerating the testing process without any compromise on quality
• Nurturing the minds and developing people's ability to discover all the defects
• Providing clarity into the progress and best practices
• Facilitating collaboration between the development and quality team
• Reducing the number of testing cycles
• Bringing consistency in the rating and reviews across the team

From the people perspective:

• Facilitating collaboration to collectively prepare and manage the test cases and to ensure that it is complete for all possible approaches
• Providing a scalable learning platform to accelerate learning and reduce the cost of learning.
• Managing and delivering learning programs through instructor lead and self-service model.
• Managing competency that includes skills assessment, skills gap analaysis and mapping skills gap to learning plan.
• Identifying and retaining the experience of people to maximize experiential learning, self-sufficiency, reduce cost and minimize damage caused by attrition.
• Helping managers or leaders to develop, manage and assign the right resource to the right project to ensure success and timely completion.

From the process perspective:

• Managing and effectively disseminating knowledge related to testing tips and checklists that make the testing process more effective
• Collectively manage, classify, control and distribute all the documentation prepared during the testing project
• Providing systematic approach to manage the testing process to maintain consistency and to drive optimum level of performance
• Providing scalable platform for developing competitive edge and the ability to meet the increasing demands without increasing the cost explonentially
• Leveraging best practices and intelligent platform for continuously bringing innovation
• Supporting managers or leaders with tools and tracking mechanism to manage and monitor the status of the testing projects